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FAQ

Frequently Asked Questions

What is ExecSocks?

We are sock subscription company made by execs for execs. We believe the key to feeling good is looking good, and with our socks, you’ll be sure to make a statement.

Why you guys? There’s like, a ton of other sock companies out there.

You’re not wrong! But what’s better than one Exec? Two of course! When you choose ExecSocks, you’re also refreshing someone else’s sock drawer at the same time. Here at ExecSocks,
we know not everyone has the luxury of a full sock drawer. So when you sign up for a subscription, each time we send you a shipment we will also donate a pair of our snazzy socks to
Oak City Outreach Center in our hometown of Raleigh, North Carolina.

How does it work?

There isn’t much to it! Just create an account, choose which subscription and payment plan you prefer, and let us know where to send them. After that, you’ll receive a new pair of
stylish socks every month.

When do I get my socks?

We ship our socks via USPS, so you’ll get them in less than a week from your initial order and you’ll be stylin’ in no time. After that, you’ll get a fresh pair at the beginning of every
month.

What if I don’t like the pair I receive?

Don’t worry – our feelings won’t get hurt. If the pair we send isn’t “you,” send it back and we’ll exchange it for another pair that matches your style! When you return your pair, send an
email and let us know what you didn’t like about them so that we can get it right the next time.

What size are the socks?

Our socks are one size ts nearly all, and can t anywhere from a men’s 7.5-13.5 US or women’s 5-11.

What are the socks made of?

If it’s comfort you seek, look no further. Our socks are made of soft combed cotton, and are 80% cotton, 15% nylon, and 5% spandex.

Can I cancel? I’m not ready to make any lifelong commitments just yet.

We hate to see you go! But no worries, you can submit a request to cancel your account at any time. Click on this link. Cancelling before your subscription renewal date is easiest. If you
renew your subscription and cancel in the middle, we will stop your plan at the next renewal cycle. We’ll get back to you with a cancelling conrmation no more than 48 hours after you
email us and break the news.

s your site secure? You know what they say about ordering online…

You’re safe with us! We use Stripe and MoonClerk to process all of our payments. If those names don’t sound familiar, all you need to know is that they are secure payment programs
that protect against fraud

WE'RE HERE FOR YOU

Have Questions? Get in Touch!

One quick call and you look wonderful!

Mail us

contact@execsocks.com

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YOU'RE GOING TO LOVE 'EM

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